Play Responsibly Player Protection Philippines

90jili Responsible Gaming

At 90jili, we believe gaming should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can enjoy the platform at your own pace — without it ever becoming a problem.

Playing Smart — What It Means at 90jili

Responsible gaming is not just a policy — it is a core part of how we operate for every player across the Philippines. Here are the principles and practical tools we put in place to keep your experience healthy and enjoyable.

Deposit Limits

Setting a deposit limit is one of the most effective ways to keep your gaming budget under control. At 90jili, you can request a daily, weekly, or monthly deposit cap that matches your personal financial situation. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable safety net so that a single session never turns into an unplanned expense. We encourage every player in the Philippines to set a limit before they start, not after a problem arises.

Session Time Controls

Losing track of time is one of the most common ways gaming shifts from entertainment to a concern. 90jili allows you to set session reminders and time limits directly through your account settings, so you always know how long you have been playing. When your chosen time is up, the platform will prompt you to take a break before continuing. Regular breaks help you stay clear-headed, make better decisions, and keep gaming in its proper place as a leisure activity. We recommend scheduling short breaks every hour, especially during longer sports betting or slot sessions.

Self-Exclusion

If you feel that gaming is no longer something you can manage comfortably, self-exclusion is available to all 90jili players in the Philippines. You can request a temporary pause of your account for a set period — ranging from a few days to several months — or a permanent closure if that is what you need. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We take these requests seriously and process them promptly so that the break begins as quickly as possible. Reaching out to our support team is the first step, and we will guide you through the process without judgment.

Activity Monitoring

Your account dashboard gives you a clear view of your gaming history, including total deposits, withdrawals, and time spent on the platform over any given period. Reviewing this information regularly is a healthy habit that helps you stay aware of your patterns before they become a concern. 90jili also monitors account activity internally for signs of problematic behaviour, and our team may reach out proactively if unusual patterns are detected. Transparency about your own activity is one of the strongest tools available to any player who wants to stay in control. We make this data easy to access so there are no surprises.

Underage Protection

90jili strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine regulations. During registration, we verify age through the information provided, and we may request additional documentation if there is any doubt. If you share a device with younger family members, we strongly recommend using a unique password and logging out after every session to prevent unauthorised access. Parents and guardians in the Philippines can also use device-level parental controls as an additional layer of protection. Any account found to belong to a minor will be closed immediately and all funds returned.

Support and Guidance

If you or someone you know is struggling with gaming-related concerns, reaching out for help is always the right move. Our support team is available around the clock and can connect you with the appropriate resources, including referrals to professional counselling services available in the Philippines. You do not need to be in crisis to ask for help — even a general conversation about your gaming habits is something we welcome. All communications with our responsible gaming team are handled with complete confidentiality and without any impact on your account standing. Taking care of your wellbeing is always more important than any game.

When Gaming Stops Being Fun

Recognising the early warning signs of problem gambling is the first step toward getting things back on track. The following indicators are worth paying attention to — for yourself or for someone close to you.

01
Chasing losses

Placing more bets in an attempt to recover money you have already lost is one of the clearest signs that gaming has moved beyond entertainment. This pattern tends to escalate quickly and rarely results in recovery — it usually leads to larger losses and greater stress.

02
Spending beyond your means

If you find yourself using money set aside for rent, food, bills, or other essentials to fund your gaming sessions, that is a serious warning sign. Gaming should only ever be funded from discretionary income — money you can genuinely afford to lose without affecting your daily life.

03
Neglecting responsibilities

When gaming starts to interfere with work, school, family time, or social commitments, it has likely become more than a hobby. If you are regularly choosing to play instead of fulfilling important obligations, it is worth taking a step back and reassessing your habits.

04
Feeling unable to stop

Difficulty stopping a session even when you want to, or feeling restless and irritable when you are not playing, can indicate a dependency that goes beyond casual entertainment. These feelings are worth discussing with a professional who can offer practical, non-judgmental support.

05
Hiding your gaming activity

If you find yourself concealing how much time or money you spend on gaming from family members or friends, that secrecy is often a sign that you already sense something is wrong. Honest conversations with people you trust — or with our support team — can make a significant difference.

Responsible Gaming FAQ

You can request a deposit limit by contacting our support team through the email address listed in the footer of this page. Let us know whether you would like a daily, weekly, or monthly cap and the amount you are comfortable with. Our team will apply the limit to your account promptly, and it will take effect immediately. If you later wish to increase the limit, a mandatory cooling-off period applies to give you time to reconsider.

Yes. A temporary self-exclusion or cooling-off period is available to all players in the Philippines without requiring a permanent account closure. You can request a pause of any duration — from a few days to several months — and your account will be reactivated once the period ends, unless you choose to extend it. Contact our support team to arrange this at any time.

Yes. Players must be at least 21 years old to register and play on 90jili, in accordance with Philippine gaming regulations. Age is verified during the registration process, and additional documentation may be requested if needed. Any account found to belong to someone under the minimum age will be closed immediately and all associated funds returned.

Our support team is available around the clock and can provide guidance, account controls, and referrals to professional counselling services in the Philippines. You can reach us using the email address in the footer of this page. All responsible gaming enquiries are handled with complete confidentiality. You do not need to be in crisis to reach out — early conversations are always welcome and can make a real difference.

Your Wellbeing Comes First

Whether you are just getting started or have been playing for a while, 90jili is here to make sure your experience in the Philippines stays positive and in your control. Explore our FAQ for more answers, or register today and set your limits from day one.